Digital skills for remote work, freelancing, and global careers.
Digital skills for remote work, freelancing, and global careers.
Last Updated - 20th July 2026
We want you to purchase with confidence. Because Skilleva provides digital courses and expert consultation services, access is often granted immediately after purchase. This means our refund policy differs from that of physical products.
If you accidentally purchased the same course more than once, we'll refund the duplicate payment in full.
If a payment is processed multiple times by mistake, we'll promptly refund the additional charge(s).
If we permanently cancel or remove a course before you're able to access it, you'll receive a full refund.
Because our courses provide instant access to lessons and downloadable resources, refunds may not be available once you've meaningfully started learning.
A refund may not be available once you've successfully completed the course and a certificate has been issued, as the learning experience has already been delivered.
If you've completed a substantial portion of the course or accessed its core learning materials, your purchase may no longer be eligible for a refund.
Send an email to: hello@skilleva.com using the same email address used for your purchase.
Please include:
Our team will review your request as quickly as possible.
If your purchase qualifies under this policy, your refund will be processed using your original payment method.
Approved refunds are returned to the original payment method.
Typical processing times:
We understand that unexpected situations can happen.
If you experience serious illness, bereavement, technical issues that prevent access to purchased content, or other exceptional circumstances, please contact us. While refunds are not guaranteed outside this policy, we will review each case fairly and may offer an alternative solution such as course credit, a transfer, or a rescheduled consultation.
If you’re unsure whether your purchase qualifies for a refund, please get in touch before requesting one.
Our goal is to provide practical, high-quality digital learning while maintaining a fair refund process for everyone. Thank you for choosing Skilleva.